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Rapid Customer Response Center
Open A Support Ticket
Filling out the form below will generate a tracking number for your support issue. This form must be used for your initial contact with technical support.
This method will ensure the FASTEST response time.
Our support center is staffed 24 hours per day, 7 days per week!
Once you have opened your ticket, you must use your tracking number when corresponding with technical support. Support will be unable to assist you without a tracking number. You will receive a response via email. Please ensure the e-mail address you specify is correct!
Your Plan:
-------- Unsure --------
Shared Linux/Unix Hosting
Shared Windows Hosting
Mini-Reseller
Large Reseller
Problem:
------ General Question ------
My Site is down
Connectivity
Email
E-commerce
Domain Name
Passwords
Frontpage
PHP-mySQL
Scripting
Secure Server
Uploading/FTP
Suggestion
Statistics
SSH Shell
Other
Your Name:
*
E-mail Address:
*Important*
*
Domain Name:
*
Account Username:
*
Account Password:
*
Subject:
*
Description:
*
Please use this space to include any specific error messages you are receiving or any additional comments or question you may have. Be sure to include all relevant URLs and filenames.
* Required Field.
Search KBase/FaQ
Before you submit a ticket, make sure you search our FAQ. Our FAQ covers 80% of the questions that get sent to our helpdesk!
Advanced Search
For best results, use simple words like:
"
mysql
"
- how to setup mysql db's
"
control panel
"
- how to login & use the control panel
Related Links
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Update your Credit Card details
Park/Point a Domain Name
More Forms...
NOTE:
If for any reason we have not replied to your ticket within a timely matter, there may be email issues between corresponding servers. In this instance, you should use an alternative email address when opening a ticket.
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