Please understand that we are not authorized to modify your domain
name or set up a new hosting account with any other provider. If you
are transferring your domain to another host, you are responsible for
setting up an account with the new provider and having the name server
If you are due a refund, please allow up to 40 days from the date you
submit this form for the refund to be issued.
Please Note: You may receive
a final charge after your service has terminated for fees associated with
bandwidth used over your allocated amount or for invoices which have been
Thank you for your business.
You are obligated to pay for your account even if you do not use it.
Because we have provided you with usernames, passwords, DNS entries, and
an IP address, you have the ability to use your account. The fact that
you do not do so is not relevant - you are still obligated to pay for
the account. Even an unused account uses valuable system resources that
could be used for other customers. If you have a past-due balance on your
account at the time the account is closed (either by your request or due
to non-payment), the remaining balance must be paid within 30 days of
when the account is closed. If we do not receive payment on the remaining
balance in that time, we will begin efforts to collect any fees owed.
We apply a $20.00 collection fee to cover our costs in attempting to collect
your debt. If our internal collection efforts fail, we reserve the right
to turn the account over to a 3rd-party (either collections agency or
attorney) for further action. Payment & Cancellation
We reserve the right to report your unpaid balance to credit reporting
Unpaid invoices may effect your credit
rating. (US residents only)
If client disputes justified charges by provider on his credit card "chargeback",
provider has the right to charge a $25 administration fee in addition
to the regular suspension charge of $25 and immediately discontinue service.
We do not offer refunds for services after the initial thirty (30) days