SERVICE FORMS
Responsive Supervisor Priority Care™
Report To Supervisor
If you believe your ticket was not resolved correctly or in a timely matter, you can contact our supervisor quoting the ticket number and your domain name. The supervisor has the means and the authority to get things done for you; feel free to contact him directly when you have a problem that isn't resolved through the regular support channels.
Filling out the form below will generate a tracking number for your support issue. This report will be sent directly to the supervisor. Use this form ONLY if your issue has not been resolved correctly via the standard support channels.
Your Plan:
-------- Unsure --------
Shared Linux/Unix Hosting
Shared Windows Hosting
Mini-Reseller
Large Reseller
Your Name:
E-mail Address:
*Important*
Domain Name:
Username:
Password:
Refer to Ticket Number:
(You MUST enter a ticket no# the supervisor can reference or your issue will be closed automatically)
Subject:
Description:
Please use this space to include any specific error messages you are receiving or any additional comments or question you may have. Be sure to include all relevant URL's and filenames.
All fields must be filled out.
NOTE:
Due to the extensive investigation and escalation procedures, support cases may take up to 48 hours to resolve.