Hosting Documentation

Using WebHost Manager (WHM)
Home : Hosting Documentation : WebHost Manager (Quick Guide)

Welcome to Web Host Manager! This short guide will show you how to setup and manage your user/customer accounts.

To login to WebHost Manager (WHM), use the following URL:

http://www.yourdomain.com:2086/ (fast, but unsecure)

https://www.yourdomain.com:2086/ (slow, but secure)

If you cannot login to WebHost Manager, the possible causes are:

1) You entered the wrong username and password

2) Your domain has not transferred to our nameservers yet. In this situation, use your IP address to gain access. Your IP address is included in your welcome letter. Once you have this IP adddress goto: http://xxx.xxx.xxx:2086/ to login.

3) You do not have access to WebHost Manager. Send us a trouble ticket!

After Logging In

Now that you have logged into WebHost Manager, the follow options are available:

Feature	Description
Setup Remote Access Key	Reserved. Do not use this feature
Service Status	Shows service availability
Server Information	Shows server details
List Accounts	List all the accounts you have created and are now managing
Create a New Account	Create a user account and bind a domain to it
Skeleton Directory	This directory is what will be used as a skeleton for new accounts. For example if you place an index.html file in /home/username/cpanel3-skel/public_html, and then setup a new account, that account with have a copy of your index.html in their public_html directory.
Terminate Account	Delete an account you host
View Bandwidth Usage	View how much bandwidth all your domains are utilizing
Limit Bandwidth Usage	Limit the bandwidth usage on a domain you host
Suspend/UnSuspend Account	Suspend user accounts
Modify Suspended Page	Modify how the suspended page appears
Quota Modification	Change the diskspace on a user account
Password Modification	Change user password
Disable/Enable Subdomains	When setting up new user accounts, sub-domains are disabled by default. To allow users to create subdomains, turn it on here!
List Sub-Domains	Shows all the user subdomains
Change WHM Theme	Change WebHost Manager theme
Add a New Package	Lets you predefine how much space, bandwidth and features to give with each user account.
Park or Point a Domain	Allows you to park any domain name to another domain
Reset a Shopping Cart	Resets RedHat Interchange for a certain user.

How to create a New account:

Click on Create a New Account.

Note: When setting up a new domain name under "Create a New Account", always remember to UNcheck the box for the option that reads "IP" before clicking "Create". Only this way will your
accounts be correctly set-up as name-based accounts. Also note, when setting up new domains, you must not use IPs from the dropdown list unless they have been assigned to you. To request
IPs, you must drop us a support ticket. If you set up accounts on IPs not assigned to you, the accounts could quite possibly be removed without notice.

Service	How to Access User Resources
FTP	ftp.blah.com 222.22.22.22
Web	http://www.blah.com (after domain transferred) http://222.22.22.22/~blah/ (awaiting transfer)
Control Panel	http://222.22.22.22/cpanel/ http://www.blah.com/cpanel/ (After dialog appears, enter username & password)
Webmail	http://222.22.22.22/webmail/ http://www.blah.com/webmail/ (After dialog appears, enter username & password)
FrontPage	You cannot use FrontPage to upload until that domain has transferred to our/your nameservers. Using 222.22.22.22 as the host address will not work, even if FrontPage extensions are enabled!