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SPAM Block/Filtering System
Home : Hosting Documentation : Blocking Unwanted Email Messages

From time to time, you may experience either a junk mailer or some other menacing individual whom keeps sending you annoying email messages. Our control panel has a built in feature, which allows you to block these email messages in a multitude of different ways. You can block them by:

- Sender
- Subject
- Message Header
- Message Body

Of course, if all you want to do is block one specific email address, then you don't have to worry about getting fancy with it - just enter the email address to be blocked, and that's it, done!

How to use the block email function:

Mail Filter

1. Login to your control panel (http://www.your-domain.com/cpanel/)
2. Select "Block an Email" or "Setup SPAM Filters"
3. Select "Add Filter"

If all you want to do is block a single email address, then simply leave the "current default setting" as is, and enter in the email address to be blocked. For example, annoying-nolife@nothingbettertodo.com Click "Add Filter", and that's it!

When you click "Back" or login to this feature next time, you'll see the list of email address's, and or expressions you've blocked. Beside each one of them will be a "Delete" option, so that you can remove the block from your account at a future time. NOTE: When you block an email address, or some other keyword, this filtering will be enabled on "All Email Accounts" within your domain.

Advanced Blocking:

For those of who whom experience frequent problems with junk email messages, you'll be please to see this option provides a broad range of blocking options. Instead of having us try to explain every last one of them here, this is a feature you'll really want to experiment with yourself.

Doing so, will allow you to become familiar with the ways that email can be blocked, and will also help you with customizing a recipe that works best for your domain. Play around with the settings, and try to block words, or phrases based on the From Name, Subject, or Message Body Text. Now, send an email to your account and see if the terms and criteria you selected are providing the filtering you want.  

It may take a little time to master, but it's fun, and a great way to broaden your abilities on web site administration. FINAL NOTE: If you're totally new to email blocking, and wish to explore its full potential, we highly suggest you test it before launching your site. This way, you don't have to worry about accidentally disrupting email for your entire domain.

Hint: Unless you're 100% sure of what a setting will do, always delete it when you're finished, or until you have time to run a series of tests on it. You want to ensure it's blocking what it's supposed to, and not legitimate email messages!

A big junk mail problem:

If you're experiencing a high volume of junk mail, then there's a good possibility Spammers are taking advantage of your "catch all" option. To disable this, please see our tutorial on "Default Email Address."

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