Why can't I create sub-domains?
NOTE: If your domain is not pointing to our nameserver and is still in the process of been transferred, you CANNOT create sub-domains. You will have to wait until your domain has successfully propagated before you can create sub-domains.
Here's a simple way to check if your domain has propagated.
Jump to DOS-PROMPT and enter the command
"TRACERT yourdomain.com"
Example output:
Tracing route to mysite.com [123.123.123.123]
If the IP output shows the same IP values that's listed in your welcome letter, then your domain is pointing to our nameserver. You can begin adding sub-domains!
